Knowledge CentreProtection

What does accidental & liquid damage protection mean?

Protect your smartphone from life's unexpected accidents—drops, cracks and spills.

3 min read
What does accidental & liquid damage protection mean?

Your smartphone is one of the most important devices you own—your camera, wallet, office, entertainment centre and communication hub all in one. But it's also one of the most vulnerable. A moment of an accidental drop or a spilled cup of coffee can result in costly repairs that are often not covered under the manufacturer's standard warranty. That's where Accidental & Liquid Damage Protection comes in.

What is Accidental Damage Protection?

Accidental Damage Protection helps cover the cost of repairing your mobile phone if it is accidentally damaged due to sudden and unforeseen events. Examples include:

  • Dropping your phone on the floor
  • Cracked or shattered screen
  • Damage caused by accidental impact
  • Phone slipping from your hand
  • Damage while travelling
  • Accidental damage caused during normal daily use

Instead of paying the full repair cost, eligible repairs are handled according to the terms of your protection plan.

What is Liquid Damage Protection?

Liquid Damage Protection covers accidental exposure to liquids that may affect the functioning of your smartphone. Examples include:

  • Water accidentally spilled on the phone
  • Coffee or tea spills
  • Juice or soft drink spills
  • Rainwater exposure
  • Phone accidentally dropped into water
  • Other accidental liquid exposure during normal use

Liquid damage can affect internal electronic components, making repairs expensive. Protection helps reduce the financial burden of such unexpected incidents.

Protection tip: Your smartphone goes everywhere with you. Protecting it against accidental drops and liquid damage can be far more affordable than paying for a major repair or replacement after an unexpected accident.