Legal

Privacy Policy

Effective from 01 May 2023. How Easyclaims collects, uses, shares and protects your information.

Information Collection and Use

This Privacy Policy ('Policy') covers RANK Claims Seva Private Limited (“Easyclaims”) treatment of personally identifiable information that Easyclaims collects when you are on the Easyclaims site, and when you use Easyclaims services. This policy also covers Easyclaims treatment of any personally identifiable information that Easyclaims business partners authorisedly share with Easyclaims. This policy does not apply to the practices of companies that Easyclaims does not own or control or to people that Easyclaims does not employ or manage. By using the website ‘www.easyclaims.in’ (“Easyclaims”), you agree to the collection and use of information in accordance with this policy.

Easyclaims collects personally identifiable information when you register for an Easyclaims account, when you use certain Easyclaims products or services, when you visit Easyclaims pages, and when you enter promotions offered by Easyclaims. Easyclaims may also receive personally identifiable information from our business partners. When you register with Easyclaims, we ask for your first name, last name, State, City, email, phone number, and gender. Once you register with Easyclaims and sign in to our services, you are not anonymous to us. During registration, you may be requested to register your mobile phone and email id, pager, or other devices to receive text messages, notifications, and other services to your wireless device. By registration you authorize us to send sms/email alerts to you for your login details and any other service requirements, including some advertising messages/emails from us. Further, by using the website and/or registering yourself at www.easyclaims.in, and/or purchasing an Easyclaims product or service, you authorize us, as also our affiliates and our associate partners to contact you via email, phone-call, sms or direct mail and offer you additional services, impart product knowledge, and offer promotional offers. Irrespective of you having registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from Easyclaims, our affiliates and associate partners for the above-mentioned purposes.

Easyclaims will not share your personally identifiable information to anyone other than as specifically noted herein. Notwithstanding the foregoing, Easyclaims may share and/or transfer your personally identifiable information to an affiliate and/or associate partner/business partner. Easyclaims may also share and/or transfer your personally identifiable information to any successor-in-interest as a result of a sale of any part of Easyclaims's business or upon the merger, reorganization or consolidation of Easyclaims with another entity resulting in Easyclaims not being the surviving entity.

For the purposes of this paragraph, 'affiliate' shall mean any person, directly or indirectly, through one or more intermediaries, who controls, is controlled by or is under common control with, Easyclaims. As used in this Privacy Policy, the term 'person' includes any natural person, corporation, partnership, limited liability company, trust, unincorporated association or any other entity. “Associate Partners” - Dombuff Customer Service Private Limited, Vievasure Assistance Private Limited, Vieva Intech. If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any personally identifiable information that we have collected about you, please e-mail your request to support@easyclaims.in. You can reach us at support@easyclaims.in to report ambiguity/conflict/concern arising out of this privacy policy.

Log Data

Like many site operators, we collect information that your browser sends ('Log Data') whenever you visit Easyclaims. This Log Data may include information such as your computer's Internet Protocol ('IP') address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

Security

To protect your personal information, we take reasonable precautions and follow industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you choose a direct payment gateway to complete your purchase, then Easyclaims stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and hence anonymous to us. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

Third Party Advertising

We may use third-party advertising companies and/or ad agencies to serve ads when you visit our Web site. These companies may use information (excluding your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services that may be of interest to you. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process.

Legal

We strictly follow the norms of non-disclosure and any agreement thereof. It is our endeavour to ensure that the websites linked to us are safe and secure. However we have no control over third-party websites. Further, given our legal responsibilities to Statutory Authorities and Regulators, there may be situations or processes when we may be required to share your information with such Authorities/Regulators.

Other Sites

There might be affiliates or other sites linked to our website. Personal information that you provide to those sites are not our property. The affiliated sites may have different privacy practices and we encourage you to read their privacy policies. These sites may place their cookies or other files on your computer, collect data or solicit personal information.

Changes in this Policy

This Privacy Policy is effective as of 01st May 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.

Disclaimer

Visitors to this website/portal and every third-party are hereby informed that whilst the owners of this website/portal, viz RANK Claims Seva Private Limited. (“Easyclaims”), take care to ensure the accuracy of the Content, to the extent permitted by law, Easyclaims assumes no legal liability for and does not warrant that the information contained on this website is accurate or complete, or that these web pages will be free from errors or that its availability will be uninterrupted. Easyclaims excludes all liability to any person for any loss or damage caused by any errors or omissions, whether such errors or omissions result from negligence, accident or any other cause, but this disclaimer is without prejudice to any claims for fraudulent misrepresentation, personal injuries or death. You expressly agree that your use of, or inability to use, the service is at your sole risk. In no case shall Easyclaims, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the service or any products procured using the service. We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. If you choose to decline cookies, you may not be able to fully experience all features of the website.